Summary
Curious about the rapid expansion of a particular fried rice chain, Thet and Vic decide to investigate the challenges of franchising a business. They speak to a franchise trainer, who shares the challenges of setting up a franchise in Singapore. This leads Thet and Vic to wonder - Is the standard across the multiple fried rice outlets consistent? Are online reviews a good representation of the taste, quality and service of a store?
To put their theory to the test, they get a food taster to try out 31 plates of fried rice within a week.