[Post 796] I Work As 24/7 Crisis Helpliner For Migrant Workers In Distress | On The Red Dot - Secret Heroes

Summary

Meet Jaishen Jayasegaran, a dedicated Crisis Helpline operator who answers calls from distressed migrant workers, offering a listening ear and vital support when they need it most. He takes on the toughest shift—the graveyard shifts from 10 PM to 7 AM—up to 10 days a month, when calls are often the most urgent. Whether it’s a plea for help or just someone in distress, Jaishen is there to provide comfort and calm, keeping migrant workers safe in their darkest hours. But Jaishen’s dedication goes far beyond just answering calls. Secret Heroes explores how he forms deep connections with the migrant worker community, stepping up to help in ways that go above and beyond the job description.